Payout without waiting
Verify With Blockbet Casino Before Your First Withdrawal
The verification tab explains why licence rules require us to confirm who you are before your first withdrawal, and the review usually takes 67 hours.
Six clear facts
You Are Waiting on a Payout
Most players worry the check is endless, so here is every answer in one short table.
| Detail | Answer |
|---|---|
| Who checks | Blockbet Casino N.V. |
| Licence held | Curaçao eGaming, 8048/JAZ2022-031 |
| Review time | 67 hours |
| Check due | Before the first withdrawal |
| Ask the team | [email protected] |
| Minimum age | 18+ |
Upload guide
What Does a Clean Upload Look Like?
Each step below shows what goes on the screen and what the reviewer looks for.
Check the status tags
The verification area lists three document slots, each with a status tag; it can open at sign-up or after a first deposit, so check what still waits.
Daylight, flat surface
Lay your photo ID on a dark, flat surface and shoot all four corners in daylight; a cropped or glared copy sends the check back again.
One recent bill
Send a recent bill showing your name and address exactly as they sit in your account; a mismatched suburb is the usual reason a copy is refused.
Waiting on the reviewer
Once the last file lands, the reviewer works through your set and most decisions arrive inside 67 hours; watch the account inbox instead of re-uploading.
Document list
Neat Copies Clear, Screenshots Fail
A source of funds question is routine AML work, not an accusation, and the list stays this short.
Proof of identity
| Document | Confirms | Copy must show |
|---|---|---|
| Confirms | Who you are | |
| Copy must show | Photo page, all four corners, in focus |
Proof of address
| Document | Confirms | Copy must show |
|---|---|---|
| Confirms | Where you live | |
| Copy must show | Full name and address, clearly readable |
Payment method confirmation
| Document | Confirms | Copy must show |
|---|---|---|
| Confirms | The card or wallet is yours | |
| Copy must show | Name, last digits, visible logo |
Proof of identity
| Document | Confirms | Copy must show |
|---|---|---|
| Confirms | That the holder is you | |
| Copy must show | Face and ID in one frame, only if asked |
Get It Accepted
Fix Once, Clear Next Time
A red tag beside your upload has three usual causes, and each one is quick to correct.
A Shot That Passes
A screen grab carries no depth, so the account number and the photo cannot be matched against the paper itself. Lay the card flat and photograph it in daylight Check all four corners sit inside the frame
Swap It for the Newest Bill
An old bill with a former address shows nothing about where you live today, so the address line fails to match. Pull the newest bill from your current address Send the page showing your name and street
Send the Current Version
Once the expiry date has passed, the photo stops counting as valid identity, even though the face is clearly yours. Swap in a paper that has not lapsed Email the fresh scan to [email protected]
Know What to Send
Source of Funds, Explained Plainly
A short list under the funds request tells you which papers prove where the money came from.
A request for source of funds comes from our licence. Blockbet Casino holds 8048/JAZ2022-031 from Curaçao eGaming, and the terms of that licence require us to know where a player's money comes from. It is routine paperwork for every licensed operator, not a hint that you did anything wrong.
Papers We May Request
Have one of these ready and the funds review moves faster.
- Recent bank statements
- Payslips from your employer
- A recent tax notice
- Records of a property sale
- Crypto wallet history
Timing Map
Your First Cash-out Is Waiting
Age at Sign-Up
Registration is where the age line gets drawn, so proof of identity can be requested before you reach the cashier; 18 is the floor here.
Why Is My Cash-out Paused?
The licence requires identity and address to be confirmed before the first payout leaves, so the cashier holds your request until the file clears.
Name on That Card?
A first deposit from a card or wallet we have not seen before needs a payment method confirmation, so the name on it matches your account.
No surprises later
The Payout Is Waiting On Your Papers
Will I have to send my documents in again at some point?
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Yes, a fresh copy can be requested later, for example when your details change or a new payment method appears on the account. Old files that have expired no longer count, so a replacement is needed. Send it when the request lands and the account stays clear.
My surname changed after marriage, what do I do about the check?
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Send the proof of identity that shows your current surname, plus a document linking it to the old one. Proof of address in the new name usually settles the gap on its own. Our verification team reviews the set and confirms within the usual window.
Are the documents I upload kept private and encrypted?
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Every file travels over 256-bit SSL, the same protection used across Blockbet Casino. The copies are held only for the check and the records the licence requires, then handled under our privacy rules. You can ask the privacy desk at [email protected] what is stored against your name.
Can the documents be sent from a mobile phone?
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Yes, pictures taken with a phone camera are accepted as long as all four corners show and no glare hides the text. Lay the paper flat, use daylight and avoid flash. A quick look at the shot before you send it saves a second round.
One of my documents was refused, what happens now?
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A refusal comes with a note telling you which slot failed and why, usually an edge cut off or a blurred line. Send a clearer copy of that single file through the same area. The rest of your set stays valid, so nothing else needs repeating.
When is the identity check required at the latest?
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Under the licence, verification is completed before your first withdrawal leaves the account. Blockbet Casino may also ask earlier, at registration or after the first deposit, so the check is ready when you win. Completing it early keeps the payout path open.