Keeping play a pastime

Blockbet Casino: play that stays a pastime

You play only from the age of 18, and in every Blockbet Casino account you will find deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Your safety net

What should I know before I deposit?

After these five lines you will know who safeguards your play and who answers when you call.

ItemDetail
Minimum age18+
Regulator and licenceCuraçao eGaming, 8048/JAZ2022-031
National self-exclusion registerBetStop
National Gambling Helpline1800 858 858
Limit and exclusion questions[email protected]
Before the first spin

Which limits can I set on my account?

What does a deposit limit do?

This caps how much you can add to your balance in a chosen period, so a bad evening cannot empty your account. Switch it on before a session, not after money is gone.

Loss limits in advance

A loss limit sets the most you are willing to lose over a set period. Choose it on a calm day, when you are deciding what gambling should cost you rather than chasing it back.

How long have I been playing?

These reminders let you know how much time has passed during a session. Turn them on if you tend to lose track of the clock once the games are running.

Can I pause my account?

A cooling-off period puts your account on hold for a while, which suits you when you want a break but expect to come back. Your balance stays where it is until it ends.

Closing the door behind you

Self-exclusion closes your account for gambling for a period you choose. Reach for it when you have decided that Blockbet Casino should no longer be part of your days.

Setting it up

How to set a limit on your account

By the end of these four steps your chosen limit will already be sitting on your account.

Your account area
Sign in and open the settings area of your account, then look for the responsible gambling section. Check that you are on the deposit control screen and not a bonus or payment page.
Deposit, loss or time
Pick the limit type that answers your concern, whether that is money going in, money lost or hours spent. Each one works separately, so you can set more than a single cap.
Choosing your window
Decide the period the limit should cover and choose the one that fits how you actually play. A limit that is too tight for your habits will only tempt you to undo it.
Check the confirmation
Save the change, then return to the settings screen and confirm your new limit is displayed. If nothing shows, ask support before you deposit again.
Protection for the household

When someone under your roof is drawn to the screen

Age and care sit at the centre of how Blockbet Casino runs its accounts, quietly and without fuss.

Checked before the first bet
Nobody opens an account here until they can show they are 18 or older. Identity documents are asked for well before the first withdrawal, so an age gap cannot slip through.
A filter that stays switched on
Software that blocks gambling sites can be installed on a shared laptop, tablet or phone, and it works without anyone watching. Choose a password the young person cannot guess and keep it somewhere only you can reach.
Call first, then talk
Talking about money and worry without blame usually opens more doors than an argument about willpower. Relatives can ring the National Gambling Helpline on 1800 858 858 themselves for guidance on what to say.
When fun goes quiet

Signals that the mood has changed

After this list you will be able to name the feeling that says stop for tonight.

Noticing these signs early gives you room to choose before a hard night chooses for you. A deposit limit set in your account, or a pause, is a simple first step.
What quiet strain looks like
None of these is a diagnosis; each is a reason to look at your play again.
  • Chasing a loss into the next session
  • Deposits you would rather not mention
  • Borrowing to keep the account topped up
  • Sleep and meals slipping around play
  • Hiding your screen when someone walks in
  • Promising to stop after one more spin
  • Spending money set aside for bills
Help nearby

When it is you, or someone you love

National Gambling Helpline

The National Gambling Helpline answers at any hour, every day, offering free counselling by chat or phone to players and relatives. Nothing you say goes further. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer meetings across the country, where people who gamble and their relatives sit with others facing the same thing, at no cost. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt sits with the National Debt Helpline, open to players and to relatives holding the same worry, reachable by phone on weekdays. ndh.org.au

Before you step back

The difference between a pause and an exclusion

By the end you will know which option matches the length of break you need.

Hours or days you choose
A cooling-off period is a short break you start yourself in your account, lasting the hours or days you choose. While it runs, play and deposits stay closed. Ask the support team by live chat, email or phone to set it.
A firm lock on access
Self-exclusion in your account closes access for a long stretch you agree to up front, and it cannot be lifted early. Support will talk you through it before it starts, so the length suits you.
When your own rules fail
BetStop is the national self-exclusion register run by the Australian Government, lasting at least three months and up to a lifetime. Joining takes about five minutes, and a support person can be nominated. Ending it early needs a statutory declaration after seeing a counsellor or GP. betstop.gov.au
Reassurance, plainly

Pick the question on your mind

If I pause my account, when am I allowed to play again?
+
A cooling-off period locks your account for the stretch you choose, so bets and deposits stop until it runs out. Once that stretch ends, play opens again without you asking anyone.
Where do the limit settings sit on the mobile version?
+
Every limit you can set on a laptop also appears in the mobile version of your account, under the same profile section. The screen shrinks; the tools and the choices do not.
My partner plays too much, so can the helpline help me?
+
Yes. The National Gambling Helpline takes calls from family members as well as players, around the clock, and its counsellors talk through what you can do next. You do not need the player beside you to call.
Does excluding myself here also block me at other casinos?
+
No. Closing yourself off inside this account covers Blockbet Casino only. BetStop, the national register run by the Australian Government, is the route that reaches licensed wagering providers across the country.
Can I cut a self-exclusion short if I change my mind?
+
No. A self-exclusion at Blockbet Casino runs for the entire period you picked, and that decision stands until the last day. Cutting it short is not something the account allows.
Why does the casino need to check my age?
+
Gambling here is for adults of 18 and over, and the check keeps anyone younger away from the site. Identity documents confirm your date of birth before real play starts.